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Terms of service

Draft · edit before launch.

By using Yamam, the shop agrees to these terms.

The service

Yamam provides a hosted AI chat widget and dashboard. We don't guarantee uninterrupted service, but we aim for 99% uptime and restore within a reasonable time after any outage.

What the shop owns

The shop owns its own data: configuration, catalog, chat transcripts. We own the platform code and infrastructure.

Billing

Plans are monthly, in USD, invoiced in advance. Downgrades take effect at the next billing cycle. Non-payment leads to the chat being paused after a grace period.

Acceptable use

No illegal products, no spam, no impersonation of real brands you don't own.

Changes

We may update these terms; material changes are notified by email at least 14 days before taking effect.

Yamam · Chat assistants for online stores · Based in Kuwait
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